Zaxby’s

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Updated 2017! Zaxby’s is a chicken fast food chain with hundreds of restaurants in the Southern United States. You will need to do some sleuthing if craving a salad, but they do offer some sandwiches and baskets of wings that are made without dairy. There are even some dipping sauce options!

Zaxby's -  Dairy-Free Menu Items and Allergen Notes

No Dairy (Milk-Based) Ingredients (see disclaimer below)

  • Sandwiches – Grilled Chicken Sandwich, Grilled Chicken Sandwich Meal, BLT Sandwich, BLT Sandwich Meal
  • Boneless & Traditional Wings – No Sauce, Wimpy, Tongue Torch, Nuclear, HHM, Sweet & Spicy, Teriyaki, BBQ
  • Sides – Cole Slaw, Celery, Crinkle Fries, Side Salad, Tater Chips, Texas Toast
  • Dipping Sauces – Zax Sauce, Honey Mustard
  • Signature Sauces -Hot Honey Mustard, Tongue Torch, Insane, Nuclear, Teriyaki, Wimpy, BBQ, Sweet & Spicy
  • Salad Dressings – Thousand Island, Honey French, Lite Vinaigrette, Honey Mustard

Other Allergen Notes: Beyond the top 8 allergens, their allergen chart also cross-references menu items for MSG, gluten, and sulfiting agents. Their allergen chart does not break down menu items, so you might be able to order some of their “Zalads” or other Sandwiches with special order requests (i.e. hold the cheese, use a specific bread, swap in a dairy-free salad dressing). Inquire at the restaurant and ask to see ingredients or get information about potential allergen cross contamination, if needed.

More Details from Zaxby’s

Allergen Disclaimer from Zaxby’s: All ingredient and allergen information was obtained from product vendors. Zaxby’s cannot guarantee our foods are 100% allergen free. We use shared equipment during food preparation which could result in the cross-contact of allergens. Additionally, Zaxby’s suppliers may use ingredients in their manufacturing facilities where trace amounts of allergens could come in contact with Zaxby’s ingredients, or any product formula could be changed without prior notice to Zaxby’s.

Restaurant Website: www.zaxbys.com

Allergen Informationwww.zaxbys.com/zaxbys-allergen-guide/

*The above information was supplied by the corresponding restaurant via their website, customer service, or other published nutritional information. Ingredients and menu offerings are constantly changing in the food service industry, and can be subject to interpretation. For this reason, Go Dairy Free does not guarantee nor take responsibility for the accuracy of this information.  If severe allergies or intolerances are a concern, contact the restaurant directly before purchasing or consuming one of their products.  Cross-contamination of potential food allergens should always be considered a possibility in a fast food restaurant. 

Last Updated: November 25, 2017

About Author

Alisa is the founder of GoDairyFree.org, Food Editor for Allergic Living magazine, and author of the best-selling dairy-free book, Go Dairy Free: The Guide and Cookbook for Milk Allergies, Lactose Intolerance, and Casein-Free Living, and the new cookbook, Eat Dairy Free: Your Essential Cookbook for Everyday Meals, Snacks, and Sweets. Alisa is also a professional recipe creator and product ambassador for the natural food industry.

8 Comments

  1. I recently experienced an allergic reaction to dairy after eating a grilled chicken sandwich at Zaxby’s. I quite clearly told the server I was allergic to milk products, and I watched as she told the cook not to butter the bread. However, cross contamination must have occured during preparation ( possibly butter was on the grill) because within a few minutes, I was having a fully-blown attack. The pain, nausea, sweating, and chillls lasted several hours even though I took Lactaid within minutes of ingesting the sandwich. Be forewarned ; just because you order your food a certain way doesn’t mean you’re safe. I have now crossed Zaxby’s off my list. Even two days later, I still am not feeling well.

    • That’s a real bummer Carolyn. Have you been checked for conditions like EoE (milk allergy trigger perhaps?) by a GI doctor? That sounds like a much bigger reaction than lactose intolerance.

      • There is a big difference between lactose intolerance and a milk allergy. A milk allergy can have a fatal reaction. I am surprised you used the terms lactose intolerance in reply to Carolyn’s comment about a dairy allergy.

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