The allergen listings on Zaxby’s website (see links below) are pretty thorough, even noting if the allergen is on the same line or in the same plant as the food being made and including sensitivities such as gluten. However, this doesn’t eliminate the potential for cross-contamination within the Zaxby’s restaurant and during preparation though. Visit the Zaxby’s Website to contact the company and verify current ingredients / processes.

 Sides – Cole Slaw, Celery, Crinkle Fries, Side Salad, Tater Chips (cross contamination potential), Fruit Salad

Chicken – Boneless Wings, Chicken Wings, Grilled Chicken Breast

Sauces and Dressings – Thousand Island Dressing, Honey Sesame Sauce, Honey French Dressing, Hot Honey Mustard Sauce, Tongue Torch Sauce, Insane Sauce, Lite Vinaigrette Dressing, Nuclear Sauce, Teriyaki Sauce, Wimpy Sauce, BBQ Sauce, Citrus Vinaigrette, Honey Mustard Dressing, Honey Mustard Sauce, Zax Sauce, Ketchup, Sweet & Spicy Sauce

Restaurant Website:

Allergen Information:

*The above information was supplied by the corresponding restaurant via their website, customer service, or other published nutritional information. Ingredients and menu offerings are constantly changing in the food service industry, and can be subject to interpretation. For this reason, Go Dairy Free does not guarantee nor take responsibility for the accuracy of this information.  If severe allergies or intolerances are a concern, contact the restaurant directly before purchasing or consuming one of their products.  Cross-contamination of potential food allergens should always be considered a possibility in a fast food restaurant. 

Last Updated: October 16, 2015


About Author

Alisa is the founder of, Senior Editor for Allergic Living magazine, and author of the best-selling dairy-free book, Go Dairy Free: The Guide and Cookbook for Milk Allergies, Lactose Intolerance, and Casein-Free Living. Alisa is also a professional recipe creator and product ambassador for the natural food industry.


  1. I recently experienced an allergic reaction to dairy after eating a grilled chicken sandwich at Zaxby’s. I quite clearly told the server I was allergic to milk products, and I watched as she told the cook not to butter the bread. However, cross contamination must have occured during preparation ( possibly butter was on the grill) because within a few minutes, I was having a fully-blown attack. The pain, nausea, sweating, and chillls lasted several hours even though I took Lactaid within minutes of ingesting the sandwich. Be forewarned ; just because you order your food a certain way doesn’t mean you’re safe. I have now crossed Zaxby’s off my list. Even two days later, I still am not feeling well.

    • That’s a real bummer Carolyn. Have you been checked for conditions like EoE (milk allergy trigger perhaps?) by a GI doctor? That sounds like a much bigger reaction than lactose intolerance.

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