Updated 2020! Zaxby’s is a chicken fast food chain with hundreds of restaurants in the Southern United States. You will need to do some sleuthing if craving a salad, but they do offer some sandwiches and baskets of wings that are made without dairy. There are even some dipping sauce options!
No Dairy (Milk-Based) Ingredients (see disclaimer below)
- Sandwiches – Grilled Chicken Sandwich, Grilled Chicken Sandwich Meal, BLT Sandwich, BLT Sandwich Meal
- Boneless & Traditional Wings (see Allergen Note) – No Sauce, Wimpy, Tongue Torch, Nuclear, Insane, HHM, Sweet & Spicy, Teriyaki, BBQ
- Sides – Cole Slaw, Celery, Crinkle Fries, Side Salad, Tater Chips, Texas Toast
- Dipping Sauces – Zax Sauce, Honey Mustard
- Signature Sauces -Hot Honey Mustard, Tongue Torch, Insane, Nuclear, Teriyaki, Wimpy, BBQ, Sweet & Spicy
- Salad Dressings – Thousand Island, Honey French, Lite Vinaigrette, Honey Mustard
Other Allergen Notes
- Beyond the top 8 allergens, their allergen chart also cross-references menu items for MSG, gluten, and sulfiting agents. Their allergen chart does not break down menu items, so you might be able to order some of their “Zalads” or other Sandwiches with special order requests (i.e. hold the cheese, use a specific bread, swap in a dairy-free salad dressing).
- Oddly enough, the “Original” was the only flavor of wings that contained dairy when we did our update. Just a heads up since that might be unexpected!
More Details from Zaxby’s
Allergen Disclaimer from Zaxby’s: All ingredient and allergen information was obtained from product vendors. Zaxby’s cannot guarantee our foods are 100% allergen free. We use shared equipment during food preparation which could result in the cross-contact of allergens. Additionally, Zaxby’s suppliers may use ingredients in their manufacturing facilities where trace amounts of allergens could come in contact with Zaxby’s ingredients, or any product formula could be changed without prior notice to Zaxby’s.
Restaurant Website: www.zaxbys.com
Allergen Information: www.zaxbys.com/zaxbys-allergen-guide/
*The above information was supplied by the corresponding restaurant via their website, customer service, or other published nutritional information. Ingredients and menu offerings are constantly changing in the food service industry, and can be subject to interpretation. For this reason, Go Dairy Free does not guarantee nor take responsibility for the accuracy of this information. If severe allergies or intolerances are a concern, contact the restaurant directly before purchasing or consuming one of their products. Cross-contamination of potential food allergens should always be considered a possibility in a fast food restaurant.
Last Updated: January 3, 2020
10 Comments
I recently experienced an allergic reaction to dairy after eating a grilled chicken sandwich at Zaxby’s. I quite clearly told the server I was allergic to milk products, and I watched as she told the cook not to butter the bread. However, cross contamination must have occured during preparation ( possibly butter was on the grill) because within a few minutes, I was having a fully-blown attack. The pain, nausea, sweating, and chillls lasted several hours even though I took Lactaid within minutes of ingesting the sandwich. Be forewarned ; just because you order your food a certain way doesn’t mean you’re safe. I have now crossed Zaxby’s off my list. Even two days later, I still am not feeling well.
That’s a real bummer Carolyn. Have you been checked for conditions like EoE (milk allergy trigger perhaps?) by a GI doctor? That sounds like a much bigger reaction than lactose intolerance.
There is a big difference between lactose intolerance and a milk allergy. A milk allergy can have a fatal reaction. I am surprised you used the terms lactose intolerance in reply to Carolyn’s comment about a dairy allergy.
She mentioned taking Lactaid, which one takes for lactose intolerance, no? So, unless I’m missing something, would it not be reasonable to infer lactose intolerance versus an actual dairy allergy?
I assumed since she took Lactaid that she is actually dealing with lactose intolerance. If diagnosed with a milk allergy, a physician would not recommend Lactaid.
I am very sensitive to lactose and I don’t have an issue when I eat the breaded chicken fingers….
Thankyou for doing this! I visit your website often to find out information.
Thanks Stephen, I’m happy that I can help!
if dairy is in the chicken fingers then its in the zensation salad
See the link right to their allergen info in this post Janna. They have the Zensation salad listed as containing no dairy.